Privacy Policy – I KOYA EV
Last Updated: 10 November 2026
1. Introduction
Welcome to I KOYA EV. Your privacy is important to us. This Privacy Policy explains how I KOYA EV ("we", "our", or "us") collects, uses, protects, and handles your personal information when you visit our website, explore our electric vehicle products, or contact us for business and dealership enquiries.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following information when you interact with our website:
Personal Information:
- Full Name
- Mobile Number
- City or Location
- Business and Dealership Information
- Interested Business Category (Dealership or Distributorship)
- Approximate Investment Budget
Technical Information:
When you visit our website, certain technical information may be collected automatically, such as:
- IP Address
- Browser Type and Device Information
- Website Usage and Interaction Data
- Cookies and Similar Technologies (where enabled)
3. How We Use Your Information
We may use your information for the following purposes:
- To respond to your enquiries and requests.
- To provide product details, specifications, pricing and availability.
- To process dealership and distributorship enquiries.
- To share information about new EV models, offers and business opportunities.
- To provide customer support and after-sales assistance.
- To improve our website, services and customer experience.
4. Dealership Enquiry & WhatsApp Communication
Our website provides a dealership enquiry form that allows visitors to enter their name, city, mobile number, business interest and investment budget.
When you choose to submit the form, your information is transferred to WhatsApp, where you can review and send the message to our team.
Important: Our website does not independently save the information entered into this enquiry form. Your information is shared with us only when you choose to send the WhatsApp message.
WhatsApp processes information according to its own privacy policy and terms of service.
5. Cookies & Third-Party Services
Our website may use cookies or third-party services to improve website functionality and user experience.
These services may include:
- YouTube for displaying videos.
- Google Maps for location and navigation.
- Social media platforms such as Instagram and Facebook.
- Website analytics and performance tools, if enabled.
These third-party platforms may collect information according to their own privacy policies. We recommend reviewing their respective privacy policies before using their services.
6. Sharing of Information
I KOYA EV does not sell, rent, or trade your personal information to third parties.
We may share information only when:
- It is necessary to respond to your enquiry.
- You have provided your consent.
- It is required by applicable laws or government authorities.
- It is necessary for website functionality through trusted service providers.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, disclosure, alteration or loss.
However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, provide our services, respond to enquiries, and comply with applicable legal requirements.
Information shared through WhatsApp may be retained and processed separately according to WhatsApp's policies and our communication records.
9. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request information about your personal data.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to legal requirements.
- Withdraw your consent where processing is based on consent.
- Raise concerns regarding the use of your personal information.
To exercise these rights, please contact our team using the details provided below.
10. External Website Links
Our website may contain links to external websites, including social media platforms and other third-party services.
We are not responsible for the privacy practices, content or security of these external websites. Please review their privacy policies independently.
11. Children's Privacy
Our website and business services are not specifically directed towards children. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.
12. Changes to This Privacy Policy
I KOYA EV reserves the right to update or modify this Privacy Policy whenever necessary to reflect changes in our business practices, website features or applicable laws.
Any changes will be published on this page along with the updated revision date.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Company/Brand: I KOYA EV
Phone: +91 94558 37392
Website: https://evehicles.theikoya.com/
Location: Kanpur, Uttar Pradesh, India
We value your trust and are committed to protecting your privacy.
I KOYA EV – Power Your Journey.